MD Premier Rental LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of our customers, website visitors, and users of our car rental and chauffeur services. This Privacy Policy explains how we collect, use, share, store, and protect your information when you interact with us, in accordance with applicable state, federal, and international data protection laws.
By accessing or using our website [https://www.mdpremierrentals.com] and/or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Personal Data: Any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with an individual.
Processing: Any operation performed on personal data, whether automated or not (e.g., collecting, storing, using, disclosing).
Data Subject: The person whose personal data is collected and processed.
Data Controller: MD Premier Rentals, which determines the purposes and means of processing personal data.
This Privacy Policy applies to:
Users of our website
Customers who rent or reserve vehicles from us
Individuals who interact with us via phone, email, SMS, or mobile app (if applicable)
Visitors at our rental locations
Chauffeur service clients
This Policy does not apply to data collected by third parties or partners we do not control.
We collect personal data in the following categories:
Full name
Email address
Mailing address
Phone number
Date of birth
Driver’s license or government-issued ID
Passport (for international clients)
Rental history, vehicle selections, and service preferences
Pick-up and drop-off locations
Payment information (cardholder name, last 4 digits, billing address)
Insurance claims (if applicable)
IP address
Browser type, operating system, device ID
Geolocation (via website or mobile device)
Session data, referring URLs, and error logs
Time zone and language settings
Real-time vehicle location during rental period
Vehicle diagnostics (e.g., speed, mileage, fuel level, crash alerts)
Time and duration of vehicle use
Facial recognition or license scan (for identity verification)
Emergency contact information
Health conditions or accessibility requirements (upon explicit consent)
Opt-in status for SMS, email, or newsletter marketing
Interaction with ads or website promotions
We process your data only when there is a lawful basis, including:
Contract Performance: To fulfill rental or chauffeur service agreements.
Legal Obligation: For tax, safety, regulatory, and law enforcement compliance.
Consent: For marketing, GPS tracking, or biometric verification (as required).
Legitimate Interests: To improve services, prevent fraud, and analyze performance (balanced with your rights).
Vital Interests: In emergencies, such as contacting first responders or your emergency contact.
We may use your personal data for:
Processing reservations and verifying identity
Collecting payment and security deposits
Ensuring safe and legal vehicle operation
Providing customer support and responding to inquiries
Sending transactional notifications (rental confirmations, payment receipts)
Marketing our products (only with consent or opt-out ability)
GPS tracking for vehicle recovery, safety, or contract enforcement
Performing analytics and website improvements
Complying with applicable laws and enforcing our Terms & Conditions
We may disclose your data to the following parties:
Payment processors
Identity verification vendors
Customer relationship platforms (e.g., CRM or email services)
Telematics and GPS tracking partners
Government agencies (e.g., DMV, law enforcement)
Insurance companies for claims or disputes
Legal entities for subpoenas, audits, or legal defense
In case of a merger, acquisition, bankruptcy, or asset sale, your data may be transferred as part of the business transaction.
If you are accessing our services from outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. We will ensure such transfers are protected by standard contractual clauses or equivalent safeguards under applicable law.
We retain your data only as long as needed to:
Fulfill the purposes outlined in this Policy
Meet legal and tax obligations
Resolve disputes and enforce contracts
Retention periods vary by data type but typically range from 3 to 7 years. When no longer needed, data is securely deleted or anonymized.
You have the following rights under Florida law, the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR):
Right to Access: Request the personal data we hold about you.
Right to Correction: Request correction of inaccurate or outdated information.
Right to Deletion: Request deletion of your data (subject to exceptions).
Right to Data Portability: Obtain a machine-readable copy of your data.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: At any time, without affecting prior lawful processing.
Right to Non-Discrimination: You won’t be penalized for exercising your rights.
Submit a request to: info@mdpremierrentals.com
We and our partners use cookies, web beacons, pixels, and similar technologies to:
Recognize return visitors
Store preferences and login status
Track website analytics and behavior
Serve personalized ads and offers
Strictly Necessary: Site security, booking process
Functional: Remember settings
Performance: Track usage statistics
Targeting: Ad personalization (e.g., via Meta or Google Ads)
You can control cookies through your browser or via our Cookie Preferences Tool (if deployed).
Our website may contain links to third-party services (e.g., payment gateways, Google Maps, insurance portals). We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.
We implement technical, organizational, and physical safeguards to protect your data, including:
SSL encryption and HTTPS access
Two-factor authentication for admin accounts
Firewalls and intrusion detection
Secure data centers and cloud storage
Limited internal access to sensitive data
However, no system is completely secure. You use our services at your own risk.
Our services are intended only for individuals aged 18 or older. We do not knowingly collect personal data from minors. If we become aware of such collection, we will promptly delete the data.
Some browsers allow you to send a DNT or GPC signal. We currently do not respond to DNT signals but honor opt-out rights as required by law (e.g., via CCPA requests).
We may update this Privacy Policy from time to time. Material changes will be posted on our website and, where required, we will notify you by email or other means.
To exercise your rights or ask questions about this policy, please contact us:
MD Premier Rental LLC
Email: info@mdpremierrentals.com
Phone: 1-(352)-299-4173
Website: [https://www.mdpremierrentals.com]
